Talking about communicating — Joyce’s Career Tip of the Week

Communication is generally near the top of the list of skills sought by college recruiters. During the hiring process, the applicant’s oral, written, non-verbal and cross-cultural communication are assessed. The ability to listen well and to engage in reflective or active listening is also important.

Reflective listening has two parts. Once the other person’s words have been heard, you repeat what you thought they said to ensure that you heard correctly and understand their meaning. You can also use this strategy when interviewing so that you are certain to understand questions.

Fulton students have so many opportunities to develop and hone these skills while earning their degrees. In addition to class projects, there are student organization activities and competitions, poster presentations, team sports as well as daily occasions to interact with people from all over the world.

Starting with the time you first introduce yourself to a recruiter, through screening interviews, company visits (including meals where you might be part of a group), email and telephone conversations, you are demonstrating your ability to communicate.

How should you show your communication skills on a résumé? There are better ways than saying “Used communication skills” or “Delivered a presentation”.

Use the formula for powerful bullets: Start with an action word, briefly describe the situation, and show results — quantified, if possible:

  • Promoted event to students with posters, fliers and social media resulting in record-breaking turnout, 200% greater than previous year.

You want to create bullets that tell the story and give the details to show your success. Bullets are probably the most challenging and time-consuming part of writing a résumé. Remember that you have peer career coaches who can help you!


Joyce Donahue is a career counselor in the Fulton Schools Career Center.  She is a nationally certified career counselor and holds “Master Career Counselor” membership in the National Career Development Association.